Outage in Equinix

Provider Issue (Equinix Fabric, Metro Connect)

Resolved Minor
July 01, 2024 - Started 2 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0045929
[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]
Components affected
Equinix SP - Sao Paulo Equinix SP - Sao Paulo
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/01/2024 09:48AM

Equinix engineers are monitoring an emergencial activity on dark fiber link between SP1 and SP4 IBX.

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue.
.
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Incident Number: INC0045929[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]

IDENTIFIED 2 days ago - at 07/01/2024 04:59AM

Equinix engineers are monitoring an emergencial activity on dark fiber link between SP1 and SP4 IBX.

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue.
.
3psvfvlrr0rb
Incident Number: INC0045929[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]

IDENTIFIED 2 days ago - at 07/01/2024 03:28AM

The issue has been identified and a fix is being implemented.
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Incident Number: INC0045929[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]

IDENTIFIED 2 days ago - at 07/01/2024 03:13AM

We are currently investigating this issue.
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Incident Number: INC0045929[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]

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