Outage in Escambia County Public Schools

Focus Kiosk Glitch

Resolved Minor

April 13, 2026 - Started 6 days ago - Lasted 2 days
Official incident page

Incident Report

It has been reported that when using the Focus Kiosk device, a white screen appears that can not be bypassed. The issue is being investigated with Focus. A workaround for accessing the online Kiosk Mode is below: 1. On a Chromebook, in an incognito window, log in to Focus with your credentials. 2. Open another tab and go to https://focus.escambia.k12.fl.us/focus/kiosk/ Thanks, Focus Student Data Team - JE/MM

Components affected

Escambia County Public Schools Focus

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 04/15/2026 12:12PM

This incident has been resolved.

MONITORING 5 days ago - at 04/14/2026 04:18PM

Focus has implemented a fix and we are monitoring. If you still see the issue, please reboot the device and it should work. - JE

INVESTIGATING 6 days ago - at 04/13/2026 02:43PM

It has been reported that when using the Focus Kiosk device, a white screen appears that can not be bypassed. The issue is being investigated with Focus.

A workaround for accessing the online Kiosk Mode is below:
1. On a Chromebook, in an incognito window, log in to Focus with your credentials.
2. Open another tab and go to https://focus.escambia.k12.fl.us/focus/kiosk/

Thanks,
Focus Student Data Team - JE/MM

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