Outage in ESET

Enrollment failed errors in ESET Management Agent logs

Resolved Minor
February 18, 2025 - Started 2 months ago - Lasted about 10 hours
Official incident page

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Outage Details

We have received reports of issues with newly installed ESET Management Agents, where the logs show enrollment failures. We will provide updates as the issue is investigated.
Components affected
ESET PROTECT Cloud
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/18/2025 10:59PM

This incident has been resolved.

MONITORING 2 months ago - at 02/18/2025 03:52PM

We have identified the cause of the issue and performed a fix. The errors should no longer occur.

INVESTIGATING 2 months ago - at 02/18/2025 01:00PM

We have received reports of issues with newly installed ESET Management Agents, where the logs show enrollment failures. We will provide updates as the issue is investigated.

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