Outage in ESET

ESET PROTECT: Intermittent "Failed to load data" errors on installers creation

Resolved Minor
August 14, 2025 - Started 3 months ago - Lasted 38 minutes
Official incident page

Incident Report

Users might get "Failed to load data" error a few moments after creating a new installer. The issue is intermittent, the next attempt to create the installer might succeed.
Components affected
ESET PROTECT Cloud

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/14/2025 10:55AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 08/14/2025 10:34AM

Users might get "Failed to load data" error a few moments after creating a new installer.
The issue is intermittent, the next attempt to create the installer might succeed.

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