Outage in ESET
ESET PROTECT in EU: "Login failed: Communication error" on login attempt
Resolved MajorIncident Report
Some customers might experience "Login failed: Communication error" errors on login attempt to the ESET PROTECT consoles hosted in the EU cloud region.
We are working on resolution of the issue with a priority, updates will be provided once available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/04/2026 08:26AM
This incident has been resolved.
INVESTIGATING
about 2 months ago - at 03/04/2026 07:59AM
Some customers might experience "Login failed: Communication error" errors on login attempt to the ESET PROTECT consoles hosted in the EU cloud region.
We are working on resolution of the issue with a priority, updates will be provided once available.
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