Outage in ESET

ESET Inspect instances may be unavailable for the US and Japan regions

Resolved Major
November 12, 2025 - Started 8 days ago - Lasted 5 days
Official incident page

Incident Report

We are investigating issue with login into ESET Inspect instances mostly for the US region and partially for the JP region too.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/17/2025 10:07AM

This incident has been resolved.

MONITORING 6 days ago - at 11/14/2025 01:01PM

We're identified the issue and monitoring the situation now.

INVESTIGATING 7 days ago - at 11/13/2025 09:32PM

We are experiencing some random instabilities in the US area and are currently working together with the MS Azure team on identifying the root cause.

INVESTIGATING 7 days ago - at 11/13/2025 09:27PM

We are currently investigating this issue.

MONITORING 7 days ago - at 11/13/2025 07:43PM

Currently, all 5 regions, including the latest Noram and Canada since 90min, US 45min, are stable.
We will monitor it for next 2h.

IDENTIFIED 7 days ago - at 11/13/2025 06:13PM

• JPN and EU regions are fully restored and stable.
• US, CA & DE datacenters are undergoing restoration efforts, but stability is not yet achieved.

Next update in 2 hours.

IDENTIFIED 7 days ago - at 11/13/2025 05:51PM

• Japan region is fully restored and stable.
• Other regions are undergoing restoration efforts, but stability is not yet achieved.

We cannot provide a firm ETA for full global stability yet. Restoration is ongoing, and updates will follow as soon as progress is confirmed.

INVESTIGATING 8 days ago - at 11/12/2025 09:30PM

We are investigating issue with login into ESET Inspect instances mostly for the US region and partially for the JP region too.

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