Outage in ESET
ESET Inspect instances may be unavailable for the US and Japan regions
Resolved MajorIncident Report
We are investigating issue with login into ESET Inspect instances mostly for the US region and partially for the JP region too.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/17/2025 10:07AM
This incident has been resolved.
MONITORING
6 months ago - at 11/14/2025 01:01PM
We're identified the issue and monitoring the situation now.
INVESTIGATING
6 months ago - at 11/13/2025 09:32PM
We are experiencing some random instabilities in the US area and are currently working together with the MS Azure team on identifying the root cause.
INVESTIGATING
6 months ago - at 11/13/2025 09:27PM
We are currently investigating this issue.
MONITORING
6 months ago - at 11/13/2025 07:43PM
Currently, all 5 regions, including the latest Noram and Canada since 90min, US 45min, are stable.
We will monitor it for next 2h.
IDENTIFIED
6 months ago - at 11/13/2025 06:13PM
• JPN and EU regions are fully restored and stable.
• US, CA & DE datacenters are undergoing restoration efforts, but stability is not yet achieved.
Next update in 2 hours.
IDENTIFIED
6 months ago - at 11/13/2025 05:51PM
• Japan region is fully restored and stable.
• Other regions are undergoing restoration efforts, but stability is not yet achieved.
We cannot provide a firm ETA for full global stability yet. Restoration is ongoing, and updates will follow as soon as progress is confirmed.
INVESTIGATING
6 months ago - at 11/12/2025 09:30PM
We are investigating issue with login into ESET Inspect instances mostly for the US region and partially for the JP region too.
Latest ESET outages
Live Installer may fail to run - 10 days ago
Enrollment of Android devices in Device Owner mode fails - about 2 months ago
ESET PROTECT: degraded performance of the consoles hosted in EU - about 2 months ago
ESET LiveGrid intermittent connectivity issues - about 2 months ago
ESET PROTECT in EU: "Login failed: Communication error" on login attempt - about 2 months ago
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