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Outage in ESET

ESET PROTECT: Customers may encounter an error when trying to save Syslog settings in EU

Resolved Minor
January 30, 2026 - Started 15 days ago - Lasted 3 days
Official incident page

Incident Report

Customers may encounter an error when trying to save Syslog settings in ESET PROTECT.
Components affected
ESET PROTECT Cloud

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 02/02/2026 11:29AM

This incident has been resolved.

MONITORING 13 days ago - at 02/02/2026 10:01AM

The issue has been resolved. We continue to monitor the behavior.

IDENTIFIED 15 days ago - at 01/30/2026 07:31PM

The issue has been identified, and a fix is currently being rolled out gradually to all affected ESET PROTECT instances.

IDENTIFIED 15 days ago - at 01/30/2026 03:40PM

The issue has been identified, and we are working on a fix. The issue only affects ESET PROTECT instances in the EU region.

INVESTIGATING 15 days ago - at 01/30/2026 12:47PM

Customers may encounter an error when trying to save Syslog settings in ESET PROTECT.

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