Outage in Etail Solutions
Intermittent RD Disconnects
Resolved MajorIncident Report
We are currently investigating an issue with intermittent disconnects in the Remote Desktop Applications.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 11/15/2024 03:31PM
Remote Desktop Gateway servers were rebooted last night and this incident is resolved. We continue to monitor for issues. Please log a ticket in the Etail Solutions Help Center if you experience any disconnects.
INVESTIGATING
about 1 year ago - at 11/14/2024 09:31PM
We are continuing to investigate to find a root cause, but it appears connections have stabilized. After business hours tonight we will continue troubleshooting which may cause further disconnects. We will keep the status page updated.
INVESTIGATING
about 1 year ago - at 11/14/2024 06:59PM
We are currently investigating an issue with intermittent disconnects in the Remote Desktop Applications.
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