Outage in Etail Solutions

Microsoft Windows Security Update Impacting EVP Remote Desktop Application

Minor

April 16, 2026 - Started 7 days ago
Official incident page

Incident Report

A recent Microsoft security update has added a new warning screen and has disabled some default functionality with remote desktop connections. When connecting to the EVP remote desktop application, and you are prompted with a new Windows security window, you should enable access to Drives, Clipboard and Printers. You can find more details about the security update here: https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/remotepc/understanding-security-warnings

Components affected

Etail Solutions EVP RDP Application

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IDENTIFIED 7 days ago - at 04/16/2026 08:23PM

A recent Microsoft security update has added a new warning screen and has disabled some default functionality with remote desktop connections. When connecting to the EVP remote desktop application, and you are prompted with a new Windows security window, you should enable access to Drives, Clipboard and Printers.
You can find more details about the security update here:
https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/remotepc/understanding-security-warnings

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