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Outage in Etail Solutions

Microsoft Outlook Outage

Major
November 12, 2026 - Started 1 day ago
Official incident page

Incident Report

Microsoft is having a service outage affecting Outlook / Microsoft 365 email. Because of this, EVP can’t currently connect to Microsoft to send or receive email. What’s affected: Outgoing email: scheduled reports, notifications and documents sent by email, including purchase orders emailed to suppliers. Incoming email: automated tasks that read files from an email inbox, such as supplier inventory files, order files and tracking updates. What’s not affected: EVP itself is running normally. Order processing, inventory, channel integrations, and tasks that don’t use email keep working as usual.

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Latest Updates ( sorted recent to last )
MONITORING about 9 hours ago - at 11/13/2026 08:38PM

The Microsoft Outlook outage is slowly recovering. We are seeing email connections completing now. Merchants should review critical email tasks and ensure affected items are addressed.

IDENTIFIED 1 day ago - at 11/12/2026 07:09PM

Microsoft is having a service outage affecting Outlook / Microsoft 365 email. Because of this, EVP can’t currently connect to Microsoft to send or receive email.

What’s affected:

Outgoing email: scheduled reports, notifications and documents sent by email, including purchase orders emailed to suppliers.
Incoming email: automated tasks that read files from an email inbox, such as supplier inventory files, order files and tracking updates.

What’s not affected: EVP itself is running normally. Order processing, inventory, channel integrations, and tasks that don’t use email keep working as usual.

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