Outage in Etail Solutions
SSL Certificate for etailsolutions.com Revoked
Resolved MinorIncident Report
GoDaddy has revoked 400k+ certificates related to an intermediary certificate provisioning compliance issue. No compromise of the certificate occurred - this is purely a compliance issue. Etail Solutions wildcard certificate was included in the list of revoked certificates so we are provisioning a new certificate and will deploy it asap. If you encounter any issues in the meantime, please log a ticket in the Etail Help Center and we will assist you.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 10/23/2026 12:10AM
This incident has been resolved.
MONITORING
8 days ago - at 10/22/2026 09:31PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 days ago - at 10/22/2026 08:43PM
Web and API services have been updated with the non-revoked certificate.
EVP RDA application servers will reboot to apply the updated SSL certificate at 4 PM CT. You may lose your remote connection. The servers should be operational by 4:30 PM CT.
IDENTIFIED
9 days ago - at 10/22/2026 06:08PM
We are applying the new SSL Certificate which may interrupt some connections. You should be able to reconnect soon.
IDENTIFIED
9 days ago - at 10/22/2026 03:03PM
We are continuing to work on a fix for this issue.
IDENTIFIED
9 days ago - at 10/22/2026 03:03PM
GoDaddy has revoked 400k+ certificates related to an intermediary certificate provisioning compliance issue. No compromise of the certificate occurred - this is purely a compliance issue. Etail Solutions wildcard certificate was included in the list of revoked certificates so we are provisioning a new certificate and will deploy it asap. If you encounter any issues in the meantime, please log a ticket in the Etail Help Center and we will assist you.
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