Outage in Etail Solutions

Amazon Outage Impacting SP-API

Resolved Major
October 20, 2025 - Started 5 days ago - Lasted about 22 hours
Official incident page

Incident Report

The Amazon outage in progress since early this morning appears to be having an intermittent impact on EVP calls to their SP-API which may impact timeliness of order processing and inventory updates on Amazon channels.
Components affected
Etail Solutions Amazon

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/21/2025 01:34PM

Amazon appears to have resolved the latent issues from their outage yesterday. Let us know if you see any further issues by logging a ticket.

MONITORING 5 days ago - at 10/20/2025 03:35PM

The Amazon outage in progress since early this morning appears to be having an intermittent impact on EVP calls to their SP-API which may impact timeliness of order processing and inventory updates on Amazon channels.

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