Outage in Eversend
KES Wallet Top-Ups Unavailable
Resolved MajorIncident Report
We’re currently experiencing an issue affecting top-ups to KES wallets via M-Pesa. Customers are unable to add money to their KES wallets at this time. Our engineering team is actively working with our partners to resolve the issue.
Please note: All other Eversend services remain fully operational.
We’ll continue to share updates, and we sincerely apologize for the inconvenience and appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/30/2025 02:54PM
This incident has been resolved.
IDENTIFIED
11 months ago - at 05/30/2025 07:29AM
We’re currently experiencing an issue affecting top-ups to KES wallets via M-Pesa. Customers are unable to add money to their KES wallets at this time. Our engineering team is actively working with our partners to resolve the issue.
Please note: All other Eversend services remain fully operational.
We’ll continue to share updates, and we sincerely apologize for the inconvenience and appreciate your patience.
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