Outage in eVoice

System-wide Outage

Resolved Major
July 19, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Starting at 1 AM EST, one of our security vendors started experiencing a widespread issue, they are currently working on a fix and we will roll that out as soon as possible. We will provide more updates as ASAP
Components affected
eVoice Signup / Login Web Services eVoice Voice Servers eVoice Outbound Fax Systems eVoice Network Components eVoice VPBX API eVoice Account Manager eVoice SIP Routers eVoice Inbound Fax Services eVoice Mobile API eVoice WCSA customer service site eVoice RTP Proxy's eVoice Carrier: US Primary eVoice Carrier: US Secondary eVoice Carrier: Canada Primary eVoice Carrier: Inbound International eVoice Carrier: Canada Secondary eVoice Texting (SMS) eVoice Voicemail Systems eVoice Voice-to-text Systems eVoice Email Delivery Delays eVoice Mobile Apps eVoice Primary Database eVoice Audio/Web Conferencing Systems
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/19/2024 09:39AM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 07/19/2024 07:14AM

Starting at 1 AM EST, one of our security vendors started experiencing a widespread issue, they are currently working on a fix and we will roll that out as soon as possible.
We will provide more updates as ASAP

Latest eVoice outages

Outbound Fax Service Outage - 2 days ago
eVoice Degraded Performance - 4 months ago
Text Notification Service Interruption - 8 months ago
New Number Assignment Issue - 11 months ago
Partial Outage on eVoice and Onebox Systems - about 1 year ago

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