Outage in eVoice

Partial Outage on eVoice and Onebox Systems

Resolved Minor
August 21, 2024 - Started about 1 year ago - Lasted 3 months
Official incident page

Incident Report

We are currently investigating an issue affecting our eVoice and Onebox Account Manager pages. We are currently investigating and will provide more updates.
Components affected
eVoice Account Manager
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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/07/2024 02:56PM

This incident has been resolved.

MONITORING about 1 year ago - at 08/22/2024 01:53AM

We continue to work on restoring file and greeting uploads for account manager, however due to the nature of the problem we do not expect a working solution till sometime tomorrow. Thank you for your patience. We will here with any new information.

IDENTIFIED about 1 year ago - at 08/22/2024 12:33AM

We have identified the issue and have restored access to account manager on both evoice and onebox.
However, Calendar access and file/greetings uploads may still be impacted.

INVESTIGATING about 1 year ago - at 08/21/2024 10:20PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 08/21/2024 10:17PM

We are currently investigating an issue affecting our eVoice and Onebox Account Manager pages.

We are currently investigating and will provide more updates.

Latest eVoice outages

Outbound Fax Service Outage - 1 day ago
eVoice Degraded Performance - 4 months ago
Text Notification Service Interruption - 8 months ago
New Number Assignment Issue - 11 months ago
System-wide Outage - about 1 year ago

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