Outage in eVoice
New Number Assignment Issue
Resolved MajorIncident Report
We have identified an issue with our third-party carrier that is affecting new phone number assignments.
Existing customers are not affected.
We will continue to monitor this issue and provide updates.
Components affected
eVoice Signup / Login Web Services
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 12/03/2024 07:33PM
Our carrier has resolved the issue, and new sign-ups are now being processed. However, there is still a backlog for customers who signed up between 11:40 AM and 01:00 PM EST. These numbers are still being processed by our carrier and should be updated shortly.
MONITORING
11 months ago - at 12/03/2024 05:49PM
We have identified an issue with our third-party carrier that is affecting new phone number assignments.
Existing customers are not affected.
We will continue to monitor this issue and provide updates.
Latest eVoice outages
Outbound Fax Service Outage - 2 days ago
eVoice Degraded Performance - 4 months ago
Text Notification Service Interruption - 8 months ago
Partial Outage on eVoice and Onebox Systems - about 1 year ago
System-wide Outage - about 1 year ago
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