Outage in eVoice

New Number Assignment Issue

Resolved Major
December 03, 2024 - Started 18 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue with our third-party carrier that is affecting new phone number assignments. Existing customers are not affected. We will continue to monitor this issue and provide updates.
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 12/03/2024 07:33PM

Our carrier has resolved the issue, and new sign-ups are now being processed. However, there is still a backlog for customers who signed up between 11:40 AM and 01:00 PM EST. These numbers are still being processed by our carrier and should be updated shortly.

MONITORING 18 days ago - at 12/03/2024 05:49PM

We have identified an issue with our third-party carrier that is affecting new phone number assignments.
Existing customers are not affected.
We will continue to monitor this issue and provide updates.

Latest eVoice outages

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Web site access issue - over 3 years ago

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