Outage in Evolve IP
ACC Unavailable
Resolved MajorIncident Report
We are aware that ACC is currently unavailable at the moment, this is our top priority and we are working with the vendor to restore service as quickly as possible. We'll provide further updates in due course.
Components affected
Evolve IP ACC - IVRNeed to monitor Evolve IP outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 10/29/2025 02:44PM
This incident has now been resolved
MONITORING
about 2 months ago - at 10/29/2025 11:26AM
Apologies for the service impact this morning, we are now seeing service improvements. We will continue to monitor and understand the root cause.
INVESTIGATING
about 2 months ago - at 10/29/2025 11:16AM
We've observed a repeat of this issue, we're working with our vendor to identify a resolution urgently
MONITORING
about 2 months ago - at 10/29/2025 09:18AM
We're observing service improvement, if you continue to experience any issues past this point, please contact the support desk
INVESTIGATING
about 2 months ago - at 10/29/2025 08:51AM
We are aware that ACC is currently unavailable at the moment, this is our top priority and we are working with the vendor to restore service as quickly as possible. We'll provide further updates in due course.
Latest Evolve IP outages
TalkDesk Incident - 18 days ago
ACC Unavailable - about 1 month ago
Voice2Teams Portal Unavailable - about 2 months ago
Voicemail Box Creation - about 2 months ago
Anywhere Portal - 2 months ago
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