Outage in Evolve IP

Anywhere portal CDRs issue

Resolved Minor
December 17, 2025 - Started 22 days ago - Lasted 1 day
Official incident page

Incident Report

Please be aware that we’ve identified an issue where CDRs in the Anywhere portal are not currently populating. We are investigating as a priority and will provide an update as soon as more information is available
Components affected
Evolve IP Anywhere Portal

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 12/18/2025 03:59PM

This incident has been resolved.

MONITORING 21 days ago - at 12/18/2025 12:56PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 22 days ago - at 12/17/2025 03:59PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 22 days ago - at 12/17/2025 03:58PM

We’ve confirmed the root cause and are deploying a fix. Service should be restored overnight.

INVESTIGATING 22 days ago - at 12/17/2025 03:35PM

We are continuing to investigate this issue.

INVESTIGATING 22 days ago - at 12/17/2025 03:34PM

Please be aware that we’ve identified an issue where CDRs in the Anywhere portal are not currently populating. We are investigating as a priority and will provide an update as soon as more information is available

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