Outage in Evolve IP
Anywhere portal CDRs issue
Resolved MinorIncident Report
Please be aware that we’ve identified an issue where CDRs in the Anywhere portal are not currently populating. We are investigating as a priority and will provide an update as soon as more information is available
Components affected
Evolve IP Anywhere PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/18/2025 03:59PM
This incident has been resolved.
MONITORING
4 months ago - at 12/18/2025 12:56PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 months ago - at 12/17/2025 03:59PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 months ago - at 12/17/2025 03:58PM
We’ve confirmed the root cause and are deploying a fix. Service should be restored overnight.
INVESTIGATING
5 months ago - at 12/17/2025 03:35PM
We are continuing to investigate this issue.
INVESTIGATING
5 months ago - at 12/17/2025 03:34PM
Please be aware that we’ve identified an issue where CDRs in the Anywhere portal are not currently populating. We are investigating as a priority and will provide an update as soon as more information is available
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