Outage in Evolve IP
Support ticketing system Halo
Resolved MinorIncident Report
We are currently experiencing a service disruption to the ticketing system. The vendor is aware of the issue and is currently investigating
We will have further updates once the issue has been identified.
We apologise for any inconvenience this might cause.
Components affected
Evolve IP PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 08/27/2026 03:24PM
Service has returned to normal BAU state.
MONITORING
17 days ago - at 08/27/2026 01:14PM
Halo has now implemented a fix to resolve this issue. We are seeing users now successfully log into the self-service portal.
Please can you test to see if access is now as normal.
INVESTIGATING
17 days ago - at 08/27/2026 12:55PM
We are currently experiencing a service disruption to the ticketing system. The vendor is aware of the issue and is currently investigating
We will have further updates once the issue has been identified.
We apologise for any inconvenience this might cause.
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