Outage in EVRYTHNG

Intermittent timeout on activity in the EVRYTHNG factory Activate app

Resolved Minor
July 25, 2022 - Started over 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

Our systems have identified intermittent timeout in activity in the factory activation app. We are investigating and will provide a further update in due course
Components affected
EVRYTHNG Factory Activation

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 07/25/2022 01:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 3 years ago - at 07/25/2022 09:54AM

All factories are processing Activations successfully and should continue to do so. We have identified an issue in one of the data centres in China and our engineers are working on a fix to resume full service.

IDENTIFIED over 3 years ago - at 07/25/2022 06:39AM

Our systems have identified intermittent timeout in activity in the factory activation app. We are investigating and will provide a further update in due course

Latest EVRYTHNG outages

Service outage in EU region - about 1 year ago
HTTP 500 errors - over 2 years ago
Latency Spike in EU cluster - almost 3 years ago

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