Outage in Exact System

Reeleezee – Not possible to use the Rabo BoekhoudKoppeling (NL)

Resolved Minor
August 28, 2023 - Started almost 2 years ago - Lasted 8 days
Official incident page

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Outage Details

For a select group of customers statements are not being delivered through the Rabo BoekhoudKoppeling and if it's attempted to make a payment batch through that same bank link, you will receive an error. We are investigating the issue and we will update this page when an update is available. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 09/05/2023 07:21AM

This incident has been resolved. Several bank links have been reactivated and transactions have been delivered. We are still investigating a small group of Raboboekhoudkoppelingen that are not getting any transactions. In some cases you can solve this issue by renewing the consent. Our apologies for the inconvenience.

MONITORING almost 2 years ago - at 09/04/2023 01:34PM

Several bank links have been reactivated and transactions have been delivered. We are still investigating a small group of Raboboekhoudkoppelingen that are not getting any transactions. In some cases customers can solve the issue by renewing the consent. If problems still occur, please contact support for further assistance. Our apologies for the inconvenience.

INVESTIGATING almost 2 years ago - at 08/28/2023 07:22AM

For a select group of customers statements are not being delivered through the Rabo BoekhoudKoppeling and if it's attempted to make a payment batch through that same bank link, you will receive an error. We are investigating the issue and we will update this page when an update is available. Our apologies for the inconvenience.

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