Outage in Exact System

Exact Cloud Services, Black screen/ Citrix login errors

Resolved Minor
December 15, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

You may experience errors when trying to login in Citrix. Or be disconnected from Citrix. We are investigating the issue
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/15/2023 12:17PM

This issue is resolved. We are working on the RCA

MONITORING over 1 year ago - at 12/15/2023 10:10AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 12/15/2023 10:10AM

The issue has been resolved. We are investigating the root cause.

INVESTIGATING over 1 year ago - at 12/15/2023 09:25AM

A workaround is to log off and on again. The session will come up after that

INVESTIGATING over 1 year ago - at 12/15/2023 09:24AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 12/15/2023 09:23AM

You may experience errors when trying to login in Citrix. Or be disconnected from Citrix.
We are investigating the issue

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