Outage in Exact System

EOL - Not possible to generate reports (NL/BE)

Resolved Minor
December 28, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

When generating a report in Exact Online you may experience an error saying "A problem has occurred. Please contact Customer Support for further details". We are currently investigating this issue, and will post updates on this page as soon as more information is available. Our apologies for the inconvenience.
Components affected
Exact System Productie Exact System Exact API Exact System Support department Exact System Accountancy Exact System Salaris voor Accountancy Exact System Exact bouw7 Exact System Exact bouw7 Exact System Exact API Exact System Boekhouden Exact System Scan & Herken Exact System Support department Exact System Project Management Exact System Uren & Facturen Exact System Productie Exact System Digitale Brievenbus Exact System Mijn [Kantoor] Exact System Uren & Facturen Exact System Accountancy Exact System Handel Exact System Salaris voor bedrijven Exact System Mijn[Kantoor] Exact System Scan & Herken Exact System Handel Exact System Boekhouden
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/28/2023 01:02PM

A fix has been implemented that has solved the issue. Our apologies for the inconvenience.

INVESTIGATING over 1 year ago - at 12/28/2023 09:29AM

When generating a report in Exact Online you may experience an error saying "A problem has occurred. Please contact Customer Support for further details". We are currently investigating this issue, and will post updates on this page as soon as more information is available. Our apologies for the inconvenience.

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