Outage in Exact System

EOL - Error when updating linked e-mail addresses in digital postbox (Global)

Resolved Minor
January 17, 2024 - Started over 1 year ago - Lasted 2 days
Official incident page

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Outage Details

You may get an error ‘Data already exists’ when trying to link e-mail addresses for Purchase, Sales or CRM documents in the maintenance of your Digital Postbox. We are investigating the issue. Our apologies for the inconvenience.
Components affected
Exact System Boekhouden Exact System Mijn[Kantoor] Exact System Productie Exact System Boekhouden Exact System Project Management Exact System Mijn [Kantoor] Exact System Uren & Facturen Exact System Handel Exact System Accountancy Exact System Uren & Facturen Exact System Handel Exact System Accountancy Exact System Digitale Brievenbus Exact System Scan & Herken Exact System Productie
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/19/2024 09:45AM

The issue has now been resolved. It is possible again to link e-mail addresses for Purchase, Sales or CRM documents in the maintenance of your digital postbox without facing unexpected errors. Our apologies for the inconvenience.

INVESTIGATING over 1 year ago - at 01/17/2024 01:02PM

You may get an error ‘Data already exists’ when trying to link e-mail addresses for Purchase, Sales or CRM documents in the maintenance of your Digital Postbox. We are investigating the issue. Our apologies for the inconvenience.

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