Outage in Exact System

EOL - API not available (Global)

Resolved Minor
January 31, 2024 - Started over 1 year ago - Lasted 14 days
Official incident page

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Outage Details

We are currently having issues with the API availability. We are working hard to solve this issue. This can result in the following - but are not limited to - issues: • EOL app's not available • Connection to Bouw 7 unavailable • Scanservice attachments in entry proposals unavailable • Attachments in entries are not available • Support portal is not accessible Our apologies for the inconvenience
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/14/2024 02:39PM

We have monitored the situation. The issue has been resolved. Our apologies for the inconvenience.

MONITORING over 1 year ago - at 02/07/2024 08:47AM

The API's are available again. The backlog is being processed. We are monitoring the situation.

IDENTIFIED over 1 year ago - at 02/06/2024 09:04AM

We are currently having issues with the API availability. We are working hard to solve this issue. This can result in the following - but are not limited to - issues:
• EOL app's not available
• Connection to Bouw 7 unavailable
• Scanservice attachments in entry proposals unavailable
• Attachments in entries are not available
• Support portal is not accessible

Our apologies for the inconvenience

MONITORING over 1 year ago - at 02/02/2024 02:28PM

The API's are available again. The backlog is being processed. We are monitoring the situation.

IDENTIFIED over 1 year ago - at 02/02/2024 02:20PM

We are currently having issues with the API availability. We are working hard to solve this issue. This can result in the following - but are not limited to - issues:
• EOL app's not available
• Connection to Bouw 7 unavailable
• Scanservice attachments in entry proposals unavailable
• Attachments in entries are not available
• Support portal is not accessible

Our apologies for the inconvenience

MONITORING over 1 year ago - at 01/31/2024 12:01PM

The API's are available again. The backlog is being processed. We are monitoring the situation.

IDENTIFIED over 1 year ago - at 01/31/2024 11:04AM

We are currently having issues with the API availability. We are working hard to solve this issue. This can result in the following - but are not limited to - issues:
• EOL app's not available
• Connection to Bouw 7 unavailable
• Scanservice attachments in entry proposals unavailable
• Attachments in entries are not available
• Support portal is not accessible

Our apologies for the inconvenience

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