Outage in Exact System

Exact Online/Reeleezee/Exact Globe/Multivers/Boekhoudgemak - Rabobank outage (NL)

Resolved Minor
April 29, 2024 - Started 7 months ago - Lasted about 5 hours
Official incident page

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Outage Details

You may experience that you are unable to process any payments with your Rabobank bank link. When doing so, you get an error saying that your bank file was not sent to the bank because one or more lines were rejected. We are currently investigating this issue. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/29/2024 12:40PM

The Rabobank outage has been resolved. All Rabobank services are functioning properly again.

Please be advised that due to this outage, all standard bank transaction retrieval events have been rescheduled to tomorrow (30-04-2024). You are still able to retrieve your bank transactions manually if you're using a Rabobank PSD2 bank link. Our apologies for the inconvenience.

MONITORING 7 months ago - at 04/29/2024 09:22AM

The Rabobank outage has been resolved. We are monitoring the results of this outage to make sure all services are working as intended again.

IDENTIFIED 7 months ago - at 04/29/2024 08:29AM

Due to a technical outage at Rabobank, all Rabobank services are not available. This includes but is not limited to:

- Processing of payments
- Creation of bank links
- Renewing of consent
- Retrieval of bank statements

We will update this page as soon as more information becomes available.

IDENTIFIED 7 months ago - at 04/29/2024 08:20AM

Due to a technical outage, all Rabobank services are not available. This includes but is not limited to:

- Processing of payments
- Creation of bank links
- Renewing of consent
- Retrieval of bank statements

We will update this page as soon as more information becomes available.

INVESTIGATING 7 months ago - at 04/29/2024 08:07AM

You may experience that you are unable to process any payments with your Rabobank bank link. When doing so, you get an error saying that your bank file was not sent to the bank because one or more lines were rejected. We are currently investigating this issue. Our apologies for the inconvenience.

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