Outage in Exact System

Exact Online Payroll - pension calculation in employment conditions groups Natuursteen Vakwerkbedrijven and Bitumineuze en Kunststof Dakbedekkingsbedrijven calculates incorrectly

Resolved Minor
January 22, 2025 - Started 9 months ago - Lasted 14 days
Official incident page

Incident Report

In the Natuursteen Vakwerkbedrijven and Bitumineuze en Kunststof Dakbedekkingsbedrijven employment conditions groups (Exact ECG codes NL-6001, NL-5801A and NL-5801B), the pension premiums are not yet updated to the new 2025 values. We are working on a solution. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/05/2025 10:20AM

The pension premium percentages in employment conditions groups NL-6001, NL-5801A and NL-5801B have been adjusted. To calculate retroactively with the correct percentage, create a correction request via [employees > payroll > correction requests] with start date 1-1-2025. A recalculation will then take place in the next salary calculation. Our apologies for the inconvenience.

IDENTIFIED 9 months ago - at 01/22/2025 01:55PM

In the Natuursteen Vakwerkbedrijven and Bitumineuze en Kunststof Dakbedekkingsbedrijven employment conditions groups (Exact ECG codes NL-6001, NL-5801A and NL-5801B), the pension premiums are not yet updated to the new 2025 values. We are working on a solution. Our apologies for the inconvenience.

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