Outage in Exact System

Exact Online Payroll - Social fund components Huisartsenzorg not updated for 2025

Resolved Minor
February 12, 2025 - Started 28 days ago - Lasted 21 days
Official incident page

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Outage Details

In employment conditions group Huisartsenzorg (Exact ECG code NL-3501), the percentages in components '3501-045 Premie Sociaal Fonds werknemer bruto' & '3501-046 Premie Sociaal Fonds werkgever' are not updated for 2025. We are working on a solution. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 03/05/2025 08:59AM

The Social Fund components in the CLA Huisartsenzorg (NL-3501) have been adjusted. To calculate retroactively with the correct percentages, make a correction request via [employees > payroll > correction requests] with start date 1-1-2025. A recalculation will then take place in the next payroll calculation.
Our apologies for the inconvenience.

INVESTIGATING 28 days ago - at 02/12/2025 02:31PM

In employment conditions group Huisartsenzorg (Exact ECG code NL-3501), the percentages in components '3501-045 Premie Sociaal Fonds werknemer bruto' & '3501-046 Premie Sociaal Fonds werkgever' are not updated for 2025. We are working on a solution. Our apologies for the inconvenience.

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