Outage in Exact System

Exact Online - Creation of new accounts with Graydon unavailable (BE)

Resolved Minor
February 17, 2025 - Started 3 days ago - Lasted 2 days
Official incident page

Need to monitor Exact System outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Exact System, and never miss an outage again.
Start Free Trial

Outage Details

You may experience issues when creating new accounts with the Graydon functionality. When you use this method for creating new accounts you will receive an error message stating 'Error, please contact our support department'. We are investigating this issue. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 02/19/2025 11:42AM

The issue has been resolved. It is possible again to search for company information using the Graydon functionality without facing unexpected errors. Our apologies for the inconvenience.

IDENTIFIED 2 days ago - at 02/18/2025 07:37AM

This issue has been identified and we are currently working on a fix.

INVESTIGATING 3 days ago - at 02/17/2025 11:06AM

You may experience issues when creating new accounts with the Graydon functionality. When you use this method for creating new accounts you will receive an error message stating 'Error, please contact our support department'. We are investigating this issue. Our apologies for the inconvenience.

Stop chasing third-party outages across multiple status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook