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Outage in Exact System

Exact HR & SalarisGemak – Error message ‘Periodegegevens – Bruto Netto’ and ‘Periodegegevens – Formule’ (NL)

Resolved Minor
April 17, 2025 - Started 12 months ago - Lasted 5 days
Official incident page

Incident Report

If you want to print the ‘Periodegegevens – Bruto Netto’ and ‘Periodegegevens – Formule’ via [Taken > Periodegegevens] you may get the error message ‘Data retrieval failed for the subreport, 'Rapport', located at: Rapport. Please check the log files for more information’. We are currently investigating this issue. For now, there is no workaround available. Our apologize for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/22/2025 09:02AM

This issue has been resolved.

INVESTIGATING 12 months ago - at 04/17/2025 12:52PM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 04/17/2025 12:45PM

If you want to print the ‘Periodegegevens – Bruto Netto’ and ‘Periodegegevens – Formule’ via [Taken > Periodegegevens] you may get the error message ‘Data retrieval failed for the subreport, 'Rapport', located at: Rapport. Please check the log files for more information’. We are currently investigating this issue. For now, there is no workaround available. Our apologize for the inconvenience.

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