Outage in Exact System

Exact Online Payroll - HOP premium calculation not calculated under 18 and with a wrong employer base.

Minor
April 22, 2025 - Started 5 days ago
Official incident page

Need to monitor Exact System outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Exact System, and never miss an outage again.
Start Free Trial

Outage Details

In employment conditions group NL-3301 - CAO Horeca- en Aanverwante Bedrijf the components 3301-023 HOP-premie werkgever and 3301-022 HOP-premie are not calculated for employees under 18. The 3301-023 HOP-premie werkgever also calculates over a wrong base value. We are working on a solution. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
IDENTIFIED 5 days ago - at 04/22/2025 02:34PM

In employment conditions group NL-3301 - CAO Horeca- en Aanverwante Bedrijf the components 3301-023 HOP-premie werkgever and 3301-022 HOP-premie are not calculated for employees under 18. The 3301-023 HOP-premie werkgever also calculates over a wrong base value. We are working on a solution. Our apologies for the inconvenience.

Latest Exact System outages

Exact Online Fiscaal -Subscription changes are not displayed in Exact online fiscaal (NL) - 2 days ago
Exact Online Samenwerken - The website is currently unavailable (NL) - 2 days ago
Exact Reeleezee - VAT and ICP declarations give timeout error (NL) - 3 days ago
Exact Multivers - Font size small after AVD migration (NL) - 3 days ago
Exact Multivers - Linked documents not available (NL) - 3 days ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3965 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook