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Outage in Exact System

Exact Multivers - Linked documents not available (NL)

Resolved Minor
April 24, 2025 - Started 12 months ago - Lasted 5 days
Official incident page

Incident Report

You may experience that you are not able to access documents linked to invoices in Multivers Online when you are migrated to AVD. The documents are opened in Edge instead of your default browser, meaning that you have to log in again in Edge to view those documents. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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RESOLVED 12 months ago - at 04/29/2025 09:45AM

This functionality is not available on AVD. You are still able to login directly in the AVD browser or copy the URL in order to open it in your local browser.

INVESTIGATING 12 months ago - at 04/24/2025 08:55AM

You may experience that you are not able to access documents linked to invoices in Multivers Online when you are migrated to AVD. The documents are opened in Edge instead of your default browser, meaning that you have to log in again in Edge to view those documents. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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