Outage in Exact System

Exact Online Premium - Not able to delete rejected EC Sales list (NL)

Resolved Minor

April 30, 2025 - Started 12 months ago - Lasted about 1 month
Official incident page

Incident Report

You may experience issues when deleting a rejected EC Sales list (Opgaaf ICP). When deleting a rejected EC Sales list, you can get an error message saying that the return is being send and that you're not able to delete the return anymore. We are investigating this issue and we will update this page as soon as there is more information available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/12/2025 07:49AM

The issue has been resolved. It is possible again to delete rejected EC sales lists. Our apologies for the inconvenience.

IDENTIFIED 11 months ago - at 05/20/2025 07:39AM

We are continuing to work on a fix for this issue. Please reach out to our Support department in case you are still experiencing this issue. We will update this page as soon as more information is available. Our apologies for the inconvenience.

IDENTIFIED 12 months ago - at 04/30/2025 02:26PM

This issue is identified and we are working on a fix. Please reach out to our Support department in case you are still experiencing this issue. We will update this page as soon as more information is available. Our apologies for the inconvenience.

INVESTIGATING 12 months ago - at 04/30/2025 11:54AM

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