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Outage in Exact System

Exact Online - Error from ItsMe link from PEPPOL registration mail (BE)

Resolved Minor
June 06, 2025 - Started 10 months ago - Lasted 11 days
Official incident page

Incident Report

When sending mails to a company representative for them to verify the PEPPOL registration by ItsMe , the link attached is incomplete causing an error message. We are investigating this issue and we will update this page as soon as there is more information available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/17/2025 08:13AM

The issue has been resolved. The mails now contain a complete It’s Me -link. If you now send the e-mail again, it will contain the complete link and the PEPPOL-registration process can be resumed. Our apologies for the inconvenience.

MONITORING 10 months ago - at 06/12/2025 12:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 06/06/2025 08:04AM

When sending mails to a company representative for them to verify the PEPPOL registration by ItsMe , the link attached is incomplete causing an error message. We are investigating this issue and we will update this page as soon as there is more information available. Our apologies for the inconvenience.

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