Outage in Exact System

Exact Online - Pop-up with outstanding items when editing a bank statement (Global)

Minor
June 06, 2025 - Started about 20 hours ago
Official incident page

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Outage Details

You may get a pop-up with outstanding items when editing a bank statement. If you use tab or click on the field for 'Amount' a pop-up is shown with outstanding items, even though a G/L account is used which is not of the type Debtor/Creditor or the selected G/L account does not have the setting 'Matching' enabled. We have identified this issue and are currently working on a fix. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
IDENTIFIED about 20 hours ago - at 06/06/2025 09:04AM

You may get a pop-up with outstanding items when editing a bank statement. If you use tab or click on the field for 'Amount' a pop-up is shown with outstanding items, even though a G/L account is used which is not of the type Debtor/Creditor or the selected G/L account does not have the setting 'Matching' enabled. We have identified this issue and are currently working on a fix. Our apologies for the inconvenience.

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