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Outage in Exact System

All Products – Issues with PSD2 bank links (all banks) (NL – BE)

Resolved Minor
June 18, 2025 - Started 10 months ago - Lasted 3 days
Official incident page

Incident Report

It is possible that your PSD2 bank link is not working correctly. The issue may have impact on the automatic import of bank statements and the export of payment and direct debit files. We are investigating the issue. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/21/2025 06:49AM

This issue has been resolved. All PSD2 bank links are working as intended again and delayed statements have been delivered. Our apologies for the inconvenience.

MONITORING 10 months ago - at 06/20/2025 08:07AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 06/19/2025 11:21AM

The issue has been identified. Missing statements are now being imported with a delay.

INVESTIGATING 10 months ago - at 06/18/2025 07:08AM

It is possible that your PSD2 bank link is not working correctly. The issue may have impact on the automatic import of bank statements and the export of payment and direct debit files. We are investigating the issue. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.

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