Outage in Exact System

Exact Online Premium – Scanning service not available (Global)

Resolved Minor

June 18, 2025 - Started 10 months ago - Lasted about 6 hours
Official incident page

Incident Report

The scanning service is currently not available. Documents send or uploaded to the scanning service will remain at the scanning service with the status in progress. Please refrain from uploading or sending them again. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/18/2025 02:01PM

The issue has been resolved. This delay has now been resolved and the documents have been processed. Our apologies for the inconvenience.

MONITORING 10 months ago - at 06/18/2025 12:32PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 06/18/2025 09:05AM

Latest Exact System outages

Exact Online Premium - Bank statements not imported via Rabo BoekhoudKoppeling (NL) - about 16 hours ago

Exact Globe+ - Creating a document with a binary attachment via the REST API/SDK fails when the administration is linked with ELIS. - 1 day ago

Exact Reeleezee - Loket connection with Reeleezee doesn't work (NL) - 1 day ago

Exact Online Payroll - Calculation days and hours worked in week 14 incorrect (NL) - 1 day ago

Exact Online - Not possible to start a support chat (Global) - 1 day ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook