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Outage in Exact System

Exact Online - Not possible to complete Peppol registration if you are not the legal representative and not logged in to Exact Online (NL/BE)

Resolved Minor
June 20, 2025 - Started 10 months ago - Lasted 19 days
Official incident page

Incident Report

It's not possible to complete the Peppol registration if you are not the legal representative and select the option to e-mail the legal representative to approve the registration. We have identified the issue and are currently working on a fix. In the meantime the legal representative can login via Exact Online if they have an user and finalize the registration. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/09/2025 01:09PM

This issue has been resolved.

MONITORING 9 months ago - at 07/07/2025 02:15PM

A fix is being implemented and we are monitoring the results.

IDENTIFIED 9 months ago - at 06/24/2025 02:52PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 06/20/2025 07:28AM

It's not possible to complete the Peppol registration if you are not the legal representative and select the option to e-mail the legal representative to approve the registration. We have identified the issue and are currently working on a fix. In the meantime the legal representative can login via Exact Online if they have an user and finalize the registration. Our apologies for the inconvenience.

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