Outage in Exact System

Multivers Online - Logging into Multivers Online not possible (NL)

Resolved Major

June 23, 2025 - Started 10 months ago - Lasted about 5 hours
Official incident page

Incident Report

It is currently not possible to log into Multivers Online and Boekhoud Gemak. In Multivers Online an error is shown when logging in: "Access error for user xxxxxxx (Toegangsfout voor user xxxxx)''. In Boekhoud Gemak a message is shown about ongoing maintenance. We are investigating the issue and will update this status page as soon as more information is available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/23/2025 10:31AM

This issue has been resolved. Logging into Multivers Online and Boekhoud Gemak is possible again. At the moment the bank statements for active bank links are still being imported. Our apologies for the inconvenience.

IDENTIFIED 10 months ago - at 06/23/2025 07:59AM

The issue has been identified and we are working on a fix.

INVESTIGATING 10 months ago - at 06/23/2025 06:25AM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 06/23/2025 05:45AM

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