Outage in Exact System
Exact Online Payroll – Pension base calculation does not take sick/not sick ratio into account in Bouw & Infra (NL)
Resolved MinorIncident Report
In employment conditions group NL-0301a Bouw & Infra, the sick/not sick ratio is not taken into account in the calculation of the pension base. We are working on a solution. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/06/2025 11:56AM
The issue in the pension calculation has been resolved. To calculate retroactively with the correct calculation, make a correction request via [employees > payroll > correction requests] with start date 1-1-2025. A recalculation will then take place in the next payroll calculation.
Our apologies for the inconvenience.
INVESTIGATING
10 months ago - at 06/25/2025 07:45AM
In employment conditions group NL-0301a Bouw & Infra, the sick/not sick ratio is not taken into account in the calculation of the pension base. We are working on a solution. Our apologies for the inconvenience.
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