Outage in Exact System
Exact Online - 'Payment failed' error after paying Sales invoice using Mollie payment link (NL/BE)
Resolved MinorIncident Report
It's possible that you do not get a payment confirmation after using either the Exact or Mollie payment link. It's also possible that you get the error: 'Payment failed - An error occurred during payment of the sales invoice'. Please verify on your bank account whether the payment was successful to prevent double payment. We are investigating the issue. Our apologies for the inconvenience.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/14/2025 08:49AM
The issue has been resolved. If future payments can not be confirmed, you will get a notification to verify the payment in your bank account. Our apologies for the inconvenience.
IDENTIFIED
10 months ago - at 06/26/2025 12:09PM
The issue has been identified and we are working on a solution.
INVESTIGATING
10 months ago - at 06/26/2025 09:25AM
After investigation only payments with the Mollie payment link are affected. The Exact payment link is working as intended.
We are investigating the issue regarding the Mollie payment link. Our apologies for the inconvenience.
INVESTIGATING
10 months ago - at 06/25/2025 01:56PM
It's possible that you do not get a payment confirmation after using either the Exact or Mollie payment link. It's also possible that you get the error: 'Payment failed - An error occurred during payment of the sales invoice'. Please verify on your bank account whether the payment was successful to prevent double payment. We are investigating the issue. Our apologies for the inconvenience.
Latest Exact System outages
Exact Online Premium - Bank statements not imported via Rabo BoekhoudKoppeling (NL) - about 16 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
