Outage in Exact System

Multivers Online - Logging into Multivers Online not possible (NL)

Resolved Minor
July 04, 2025 - Started about 20 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

It is currently not possible to log into Multivers Online and Boekhoud Gemak. In Multivers Online an error is shown when logging in: "Access error for user xxxxxxx (Toegangsfout voor user xxxxx)''. In Boekhoud Gemak a message is shown about ongoing maintenance. We are investigating the issue and will update this status page as soon as more information is available. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 07/04/2025 07:14AM

This issue has been resolved. Logging into Multivers Online and Boekhoud Gemak is possible again.

MONITORING about 19 hours ago - at 07/04/2025 07:06AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 19 hours ago - at 07/04/2025 06:54AM

The issue has been identified and we are working on a fix.

INVESTIGATING about 20 hours ago - at 07/04/2025 06:13AM

It is currently not possible to log into Multivers Online and Boekhoud Gemak. In Multivers Online an error is shown when logging in: "Access error for user xxxxxxx (Toegangsfout voor user xxxxx)''. In Boekhoud Gemak a message is shown about ongoing maintenance. We are investigating the issue and will update this status page as soon as more information is available. Our apologies for the inconvenience.

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