Outage in Exact System

Exact Globe+ Payroll - Incorrect value <RegLn> if parttime factor is smaller than 1 in PMT declaration (NL)

Resolved Minor
July 17, 2025 - Started 4 months ago - Lasted 6 days
Official incident page

Incident Report

In the M&T employment conditions groups, the field is filled with an incorrect value when your employee's part time factor is smaller than 1. Your pension declaration to PMT will result in error 'PO0027'. We are working on a solution. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/23/2025 11:33AM

This issue has been resolved.
Update you Globe Next version to 424SP37 or Globe+ version to 504SP37 or 505SP2.
Delete the incorrect declaration and create a new one.
Our apologies for the inconvenience.

IDENTIFIED 3 months ago - at 07/19/2025 09:24AM

The issue has been identified and we are working on a fix to solve the issue. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.

INVESTIGATING 4 months ago - at 07/17/2025 10:07AM

In the M&T employment conditions groups, the field is filled with an incorrect value when your employee's part time factor is smaller than 1. Your pension declaration to PMT will result in error 'PO0027'. We are working on a solution. Our apologies for the inconvenience.

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