Outage in Exact System
Exact Bouw - "Entity not found" when opening documents in Bouw app for basic users on iOS (Global)
Resolved Minor
Need to monitor Exact System outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Exact System, and never miss an outage again.
Start Free Trial
Outage Details
You may experience issues when opening documents in the Bouw app (iOS only). When you open uncategorized files as a basic user you will receive the error "Entity not found". As a workaround you can add a document type in the files you upload in your projects, as these files will be accessible. Our apologies for the inconvenience.
Components affected
Exact System Exact bouw7Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/18/2025 08:02AM
This issue has been resolved. Our apologies for the inconvenience
INVESTIGATING
3 days ago - at 07/17/2025 02:18PM
You may experience issues when opening documents in the Bouw app (iOS only). When you open uncategorized files as a basic user you will receive the error "Entity not found". As a workaround you can add a document type in the files you upload in your projects, as these files will be accessible. Our apologies for the inconvenience.
Latest Exact System outages
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with
