Outage in Exact System

Exact Online - Historical journals show codes instead of descriptions (BE)

Resolved Minor
August 06, 2025 - Started 2 days ago - Lasted 2 days
Official incident page

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Outage Details

You may experience that the export of the historical journals shows numbers for your G/L accounts, customers and suppliers instead of the descriptions. We are investigating this issue. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 08/08/2025 07:23AM

This issue has been resolved. You will see the description of your G/L accounts, customers and suppliers again when generating exports of your historical journals. Our apologies for the inconvenience.

MONITORING about 2 hours ago - at 08/08/2025 06:41AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 08/06/2025 09:25AM

You may experience that the export of the historical journals shows numbers for your G/L accounts, customers and suppliers instead of the descriptions. We are investigating this issue. Our apologies for the inconvenience.

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