Outage in Exact System

Exact Online - UBO's in Company screening are filled in incorrectly (BE)

Minor
August 08, 2025 - Started about 7 hours ago
Official incident page

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Outage Details

You may experience that the UBO's of your company are not filled in correctly when starting the Company screening in your company. We have identified the issue and we are working on a solution. In the meantime, you can change the UBO's manually, but that may require additional verification by our Compliance department. If this is the case, we will reach out to you with further information and instructions. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
IDENTIFIED about 7 hours ago - at 08/08/2025 09:19AM

You may experience that the UBO's of your company are not filled in correctly when starting the Company screening in your company. We have identified the issue and we are working on a solution. In the meantime, you can change the UBO's manually, but that may require additional verification by our Compliance department. If this is the case, we will reach out to you with further information and instructions. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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