Outage in Exact System
Exact Online Payroll – HOP premium base should not be influenced by pension in Horeca (NL)
Minor
August 08, 2025 - Started about 5 hours ago
Official incident page
Official incident page
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Outage Details
In employment conditions group NL-3301 Horeca- en Aanverwante Bedrijf, the HOP premium base should be calculated over the social security wage before pension calculation and not be influenced by the pension premium. We are working on a solution. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
INVESTIGATING
about 5 hours ago - at 08/08/2025 11:25AM
In employment conditions group NL-3301 Horeca- en Aanverwante Bedrijf, the HOP premium base should be calculated over the social security wage before pension calculation and not be influenced by the pension premium. We are working on a solution. Our apologies for the inconvenience.
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