Outage in Exact System

Exact Online - Statements via Exact PSD2-bank links and/or Rabo BoekhoudKoppeling are not imported yet (NL/BE)

Resolved Minor

August 11, 2025 - Started 8 months ago - Lasted 1 day
Official incident page

Incident Report

You may experience that the statements of your Exact PSD2-bank links and/or Rabo BoekhoudKoppeling have not been imported yet. We are currently investigating this issue. When an update is available, we will inform you. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/12/2025 06:32PM

This issue has been resolved. All transactions in between have been imported. If you still do not see any transactions, please check via [company name > settings > bank links] whether your authorization is still valid. Our apologies for the inconvenience.

IDENTIFIED 8 months ago - at 08/11/2025 02:52PM

We are still working on a solution. Please refrain from manually entering missing bank statements in the meantime as this can result in duplicate entries.

IDENTIFIED 8 months ago - at 08/11/2025 01:07PM

The issue has been identified and we are working on a solution.

INVESTIGATING 8 months ago - at 08/11/2025 09:18AM

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