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Outage in Exact System

Exact Online API - Delay in webhooks for Accounts (Global)

Resolved Minor
August 21, 2025 - Started 8 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing a delay in the execution of webhooks for the topic Accounts. Our apologies for the inconvenience.
Components affected
Exact System Exact API

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/21/2025 12:15PM

This issue has been resolved. We are not experiencing a delay in the execution of webhooks for the topic accounts anymore. Webhook messages for accounts have not been delivered from 21 August 4:00am CEST to 21 August 01:00pm CEST. These messages will not be delivered retroactively and this data needs to be resynchronised. Our apologies for the inconvenience.

INVESTIGATING 8 months ago - at 08/21/2025 08:48AM

We are currently experiencing a delay in the execution of webhooks for the topic Accounts. Our apologies for the inconvenience.

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