Outage in Exact System

Exact Online Fiscal and Annual reporting - Declarations rejected with message 'Could not contact MessageExpresse'

Resolved Minor

August 28, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

Exact Online Fiscal and Annual reporting - Declarations rejected with message 'Could not contact MessageExpresse' You might see that declarations send to external portals are rejected with the following message: 'Could not contact MessageExpresse'. We are investigating the issue and will update once more information is available. Our apologies for the inconvenience.

Components affected

Exact System Boekhouden

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/28/2025 11:29AM

The issue has been resolved and declarations can be submitted again. Rejected declarations need to be manually resubmitted. Our apologies for the inconvenience.

MONITORING 8 months ago - at 08/28/2025 11:08AM

We have implemented a solution and we are monitoring the results.

INVESTIGATING 8 months ago - at 08/28/2025 10:03AM

Exact Online Fiscal and Annual reporting - Declarations rejected with message 'Could not contact MessageExpresse'

You might see that declarations send to external portals are rejected with the following message: 'Could not contact MessageExpresse'. We are investigating the issue and will update once more information is available. Our apologies for the inconvenience.

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